PRIVACY POLICY

The Privacy Policy sets out the rules governing how we process information about you, including personal data and cookies.

1. General information

  1. This policy applies to the website operating at the following URL: renoma-l.pl
  2. The website operator and data controller is:
    RENOMA.L ADAM JANDY
    50 Nowa Street
    62-080 Tarnowo Podgórne
    Poland
    Tax Identification Number (NIP): 7772602263
  3. The operator’s email address: jandy@renoma-l.pl
  4. The Operator is the Data Controller of your personal data in respect of the data you provide voluntarily on the Website.
  5. The website uses personal data for the following purposes:
    • Newsletter management
    • Management of the comments system
    • Conducting online chat conversations
    • Management of a classifieds system
    • Displaying user posts
    • Handling enquiries via the form
    • Preparation, packing and dispatch of goods
    • Provision of the services ordered
    • Debt collection
    • Presentation of an offer or information
  6. The website collects information about users and their behaviour in the following ways:
    1. Through data voluntarily entered into forms, which is then fed into the Operator’s systems.
    2. By storing cookies on end-user devices.

2. Selected data protection methods used by the Operator

  1. Login pages and areas where personal data is entered are protected at the transmission layer (SSL certificate). This ensures that personal data and login details entered on the website are encrypted on the user’s computer and can only be read on the destination server.
  2. The operator changes their administrative passwords from time to time.
  3. To protect data, the Operator regularly makes backup copies.
  4. An important aspect of data protection is the regular updating of all software used by the Controller to process personal data, which in particular means regular updates to software components.

3. Hosting

  1. The website is hosted (and technically maintained) on the operator’s servers:

    LH.pl Sp. z o.o.

    ks. Jakuba Wujka Street 7/26
    61-581 Poznań
    Poland

    NIP: 7831711517
    REGON: 302693647
    KRS: 0000503852

  2. To ensure technical reliability, the hosting company maintains server-level logs. The following may be recorded:
    • resources identified by a URL (addresses of the requested resources – web pages, files),
    • the time the query was received,
    • the time the reply was sent,
    • client station name – identification carried out via the HTTP protocol,
    • information about errors that occurred during the execution of an HTTP transaction,
    • the URL of the page previously visited by the user (referrer link) – where the user accessed the Website via a link,
    • information about the user’s browser,
    • information about the IP address,
    • diagnostic information relating to the process of self-ordering services via the order forms on the website,
    • information relating to the handling of emails sent to the Operator and sent by the Operator.

4. Your rights and further information on how your data is used

  1. In certain situations, the Controller is entitled to disclose your personal data to other recipients if this is necessary to perform the contract concluded with you or to fulfil the Controller’s obligations. This applies to the following categories of recipients:
    • hosting providers acting on a trust basis
    • courier services
    • postal operators
    • banks
    • payment service providers
    • providers of online chat solutions
    • authorised employees and associates who use the data to fulfil the purpose of the website
    • companies providing marketing services to the Controller
  2. Your personal data will be processed by the Controller for no longer than is necessary to carry out the related activities specified in separate regulations (e.g. regarding the keeping of accounts). With regard to marketing data, the data will not be processed for longer than 3 years.
  3. You have the right to request the following from the Controller:
    • access to your personal data,
    • the right to rectification,
    • the right to erasure,
    • the right to restrict processing,
    • and the right to data portability.
  4. You have the right to object to the processing referred to in point 3.2, where personal data is processed for the purposes of the Controller’s legitimate interests, including profiling; however, this right to object may not be exercised where there are compelling legitimate grounds for the processing, which override your interests, rights and freedoms, in particular the establishment, exercise or defence of legal claims.
  5. A complaint regarding the Controller’s actions may be lodged with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary, but necessary for the operation of the Website.
  7. Automated decision-making, including profiling, may be carried out in relation to you for the purpose of providing services under the contract and for the purpose of the Controller carrying out direct marketing.
  8. Personal data is not transferred from third countries within the meaning of data protection legislation. This means that we do not transfer it outside the European Union.

5. Information in the forms

  1. The website collects information provided voluntarily by the user, including personal data, where such data is provided.
  2. The website may store information about connection details (timestamps, IP address).
  3. In some cases, the website may store information that makes it easier to link the data in the form to the email address of the user filling in the form. In such cases, the user’s email address appears within the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose specified by the form in question, e.g. to handle a service request or a commercial enquiry, to register for services, etc. In each case, the context and description of the form clearly state what it is used for.

6. Administrator Logs

  1. Information regarding users’ behaviour on the website may be logged. This data is used for the purposes of website administration.

7. Key marketing techniques

  1. The operator uses Google Analytics (Google Inc., based in the USA) to analyse website traffic statistically. The operator does not transfer any personal data to the provider of this service, but only anonymised information. The service relies on the use of cookies on the user’s device. With regard to information about user preferences collected by the Google advertising network, users can view and edit the information stored in cookies using the following tool: https://www.google.com/ads/preferences/
  2. The Operator uses remarketing techniques to tailor advertising messages to the user’s behaviour on the website, which may give the impression that the user’s personal data is being used to track them; however, in practice, no personal data is transferred from the Operator to advertising providers. The technical prerequisite for such activities is that cookies are enabled.
  3. The Operator uses the Facebook pixel. This technology enables Facebook (Facebook Inc., based in the USA) to recognise that a registered user is using the Website. In this case, it relies on data for which it is the data controller; the Operator does not itself transfer any additional personal data to Facebook. The service relies on the use of cookies on the user’s device.
  4. The Operator uses a solution that automates the Website’s operations in relation to users, for example, one that can send an email to a user after they have visited a specific subpage, provided that they have consented to receiving marketing communications from the Operator.

8. Information about cookies

  1. This website uses cookies.
  2. Cookies are items of IT data, specifically text files, which are stored on the Website User’s end device and are intended to facilitate the use of the Website’s web pages. Cookies usually contain the name of the website from which they originate, the duration for which they are stored on the end device, and a unique number.
  3. The entity that places cookies on the Website User’s end device and accesses them is the Website operator.
  4. Cookies are used for the following purposes:
    1. maintaining the user’s session on the Website (after logging in), so that the user does not have to re-enter their username and password on every subpage of the Website;
    2. to achieve the objectives set out above in the section ‘Key marketing techniques’;
  5. The Website uses two main types of cookies: ‘session’ cookies and ‘persistent’ cookies. ‘Session’ cookies are temporary files that are stored on the User’s device until they log out, leave the website or close the (web browser). ‘Persistent’ cookies are stored on the User’s device for the period specified in the cookie settings or until they are deleted by the User.
  6. Web browsing software (a web browser) usually allows cookies to be stored on the User’s device by default. Users of the Website may change their settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject can be found in the web browser’s help section or documentation.
  7. Restrictions on the use of cookies may affect certain features available on the Website’s web pages.
  8. Cookies stored on a Website User’s device may also be used by entities cooperating with the Website operator; this applies in particular to the following companies: Google (Google Inc., based in the USA), Facebook (Facebook Inc., based in the USA) and Twitter (Twitter Inc., based in the USA).

9. Managing cookies – how do you give and withdraw consent in practice?

  1. If you do not wish to receive cookies, you can change your browser settings. Please note that disabling cookies that are essential for authentication, security and the storage of your preferences may make it difficult, and in extreme cases may prevent, you from using the website
  2. To manage your cookie settings, select the web browser you use from the list below and follow the instructions:

    Mobile devices: